--- title: "Fixilify API Documentation - OpenAPI Specification and Content API" description: "The Fixilify API pushes investigation findings into the help desk, tracker and chat tools your teams already run on, and is available to Enterprise plan customers with dedicated onboarding. This page also lists the public Fixilify Content API and its OpenAPI 3.1 specification at /openapi.json." url: https://www.fixilify.com/docs --- API Documentation # Extend Fixilify Everywhere Investigations live inside Fixilify. For Enterprise teams that need them to reach further, our API pushes findings into the systems your support and engineering organizations already run on. Fixilify works on its own. Your support team opens an investigation, gets the cause and a customer-ready answer, and escalates when a code fix is needed — all inside the Fixilify workspace, with no other tooling required. But large support organizations rarely live in one product. Their ticket queue is in one place, their engineering tracker in another, their on-call rotation somewhere else again. The Fixilify API bridges that gap. It lets your organization push investigation findings into the tools your teams already use, and pull customer context back into Fixilify — so an agent never has to copy an answer between two tabs, and an escalation never arrives without its diagnosis attached. Our API is currently available exclusively for Enterprise customers. Every integration is tailored to your infrastructure, with dedicated onboarding support from our engineering team to ensure a seamless setup. If you're interested in connecting Fixilify to your systems, we'd love to talk. ## What the API Can Do A flexible interface for organizations that need Fixilify's findings to reach beyond the workspace. ### Connect Your Support Stack Wire Fixilify into the help desk, tracker, and chat tools your teams already work in, so investigation findings land where your agents and engineers actually are. ### Bi-Directional Sync Keep data flowing both ways. When a ticket is updated externally, Fixilify knows. When an investigation is answered, your external systems reflect it instantly. ### Custom Reporting Pull investigation volume, resolution times, and recurring-issue data into your own dashboards and business intelligence tools. ### Event-Driven Webhooks Subscribe to real-time events across your investigation pipeline. Get notified when an investigation is opened, answered, or escalated — wherever you need it. ## Integration Scenarios Here's what Enterprise teams build with the Fixilify API to connect investigations with the tools they use every day. Customer Support ### Attach findings to your existing help desk When an investigation is answered in Fixilify, the explanation and suggested customer reply are attached to the matching ticket in your help desk — so agents get the context without leaving their queue. Engineering Handoff ### Open a pre-diagnosed issue in your tracker Escalations become structured issues in your project tracker, already carrying the root cause, the affected repositories, and the linked files. When the fix ships, the investigation closes. Team Communication ### Alert the right channel the moment a pattern emerges When several customers report the same underlying problem, push a notice into Slack or WhatsApp with the shared cause and the number of affected tickets attached. Incident Management ### Escalate customer-impacting issues automatically When investigations point to a high-severity problem across your connected repositories, notify your on-call rotation immediately with the full diagnosis attached to the incident. ## Fixilify for AI Agents Everything on this site is published in a machine-readable form, so an agent evaluating Fixilify never has to scrape a page. Separate from the Enterprise product API above, Fixilify serves a public, unauthenticated Content API describing the company and this website. Every page is also available as Markdown — send `Accept: text/markdown` to any URL on this domain. - [/openapi.json](https://www.fixilify.com/openapi.json) OpenAPI 3.1 specification for the Fixilify Content API, with a unique operation ID, typed parameters and a response schema for every operation. - [/openapi.yaml](https://www.fixilify.com/openapi.yaml) The same specification in YAML. - [/api/v1](https://www.fixilify.com/api/v1) The Content API itself. Read the company details, the guidance on when Fixilify fits, and the full text of every page on this site. No key, no rate limit, no write operations. - [/.well-known/api-catalog](https://www.fixilify.com/.well-known/api-catalog) RFC 9727 API catalog, linking the API to its description documents. - [/llms.txt](https://www.fixilify.com/llms.txt) The site index written for AI agents, including when Fixilify is and is not the right answer. The Content API returns structured JSON errors, never an HTML error page: every failure carries a stable code, a message and the step that resolves it. ## How It Works Getting started with the Fixilify API is a guided process designed for Enterprise teams. 1 #### Authenticate Your team receives dedicated API credentials with scoped permissions tailored to your infrastructure. 2 #### Connect Configure the integrations that matter to your workflow — push data out, pull context in, or both. 3 #### Automate Investigations, alerts, and resolutions flow through your systems without manual intervention. Enterprise-Only Access The Fixilify API is available exclusively to Enterprise plan customers. Each integration is supported with dedicated onboarding from our engineering team. ## Ready to Connect Your Stack? Get in touch with our team to explore how the Fixilify API can integrate into your infrastructure. We'll walk you through everything. [Contact Sales](https://www.fixilify.com/contact) [View Enterprise Plan](https://www.fixilify.com/#pricing)